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Projects

Role: UX Researcher

Research Method: Concept Testing

Research Type: Qualitative Research

Company: Amazon

Date: January 2023

This was a research project that was conducted to improve visibility on UI issues on a new process model used to build training module for Amazon associates.

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Role: UX Researcher

Research Method: Usability Testing/Heuristic Evaluation

Research Type: Qualitative Research

Company: Alaska Airlines

Date: November 2021

This test was conducted to improve navigation and retention problems for future customers. 

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Role: UX Researcher

Research Method: Heuristic Evaluation

Research Type: Evaluation UXR

Company: Coursera

Date: September 2021

This evaluation found existing issues in the Coursera discussion board in lieu of the ten heuristics based on Jakob Nielsen.

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Mini Projects

Role: UX Designer

Design Method: Prototyping

Design Type: Paper Prototype

Company: Discord

Date: January 2021

This project consisted of several wireframes and a paper prototype to provide a better UI system based on the "thread" button recently updated on Discord.

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